Answers to common questions about PDR University certification and the paintless dent repair profession.
Paintless dent repair removes dents without repainting by carefully manipulating metal back to its original shape. Using specialized tools and precision techniques, technicians work from behind the panel to restore the vehicle's original form while preserving the factory paint finish.
Technicians, hail repair specialists, and automotive professionals interested in mastering paintless dent repair. PDR University certification is designed for anyone who wants to demonstrate their skill and commitment to professional dent repair standards.
Some certifications require experience while others focus on foundational knowledge. The Apprentice and Estimator certifications are great starting points for those newer to the industry. Advanced levels like Technician and Master Technician require demonstrated repair capability.
PDR University offers a structured certification ladder — from Apprentice (foundational) through Technician, Master Technician, and Instructor (highest). Each level reflects increasing technical expertise. Supporting certifications include R&I Technician and Estimator, which cover specific skills required for complete repair operations.
Complete the application form on our Apply for Certification page. Include your name, contact information, experience level, and a brief description of your background. Our team will review your application and contact you to discuss the next steps.
The Estimator certification focuses on evaluating hail damage and preparing accurate dent repair estimates. Certified estimators understand dent counting, measuring hail dents, applying matrix pricing, and identifying prior damage versus hail impact damage.
R&I (Remove and Install) Technician certification covers the safe removal and installation of vehicle trim and components required to access dent repair areas. This includes interior panels, lighting components, and other vehicle parts.
You can reach PDR University by phone at 855-PDR-UNIV or by email at info@pdruniversity.com. You can also use the contact form on our Contact page.
